“This is a much-needed addition to the training curriculum of anyone involved in the healthcare industry.” — James Townsend, DHSc., MBA, MIS (A. T. Still University) and Doody’s Review Service

“Our health care can be magnificently effective, but, without constant coordination and cooperation, its technologies and specialization can be the front doors to confusing complexity and risky fragmentation. Better teamwork improves every aspect of the Institute for Healthcare Improvement’s ‘Triple Aim’–patients’ experience of health care, the health of our populations,and the cost of providing care.

In this book, Dr. Mosser and Professor Begun have given us a superb guide for better teamwork. Their account is based on sound evidence and compelling concepts, but it is also eminently practical. Nearly 100 stories of teamwork―mostly exemplary,sometimes cautionary―illustrate what it means for patients, physicians, nurses, pharmacists, and others to work together in effective harmony.” — Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow,Institute for Healthcare Improvement

“Best health outcomes are often the result of an extremely competent, completely connected team of caregivers, working with an empowered patient who is the absolute central focus and sometimes the team quarterback. Drs. Mosser and Begun grasp the critical importance ofhealthcare team members working as equals despite titles or disciplines of practice.

This is an engaging, enlightening, entertaining must-read for clinicians currently working in the field of health care, those considering the profession, people teaching potential caregivers, and anyone interested in the future of how we can deliver best health care at lowest cost throughcohesive teams.” — George C. Halvorson, Chairman and CEO, Kaiser Permanente

Product details